My Home Security Pro Frequently Asked Questions

The Importance of Home Security Systems

Is a security system really necessary?

Considering the rising cases of burglaries and thefts, home security has become a very important subject to homeowners, renters, and businesspeople. Installing a security system in your home makes your home less likely to be broken into and burglarized.

How can a home security system deter burglars?

About 90% of burglars prefer to break into homes not accommodated by a security system. Burglars usually seek the easy way in and the easy way does not include a home with a security system ready to go off when he gets in.

What does having a wireless security system give you?

A wireless security system would require less drilling and easier installation as compared to the traditional hardwired security systems.

Will having a home security system help me save money?

Having a security system will add value to your home. It will also help you save from 5 to 20 percent of your homeowner's insurance, depending on your insurance company.

What if I live far from the security company command centers?

You do not have to be necessarily near to the command centers to have the monitorial service of your home security company. Signals are transmitted electronically and your location has no effect whatsoever on the services given.

Getting Your Home Security System

What are the components of a home security system?

The basic components of a home security system are usually a control panel, a remote, motion sensors, door and window sensors, and a siren or alarm. But additional equipment that is deemed necessary can be added by the home security company. If not, then you can always add separate devices, like carbon monoxide detectors and smoke detectors.

When can I have my home security system installed?

You will be asked when you would like to have your ordered home security system installed. Professional technicians will then come over to your home to install the security system on the agreed date and time.

Will the whole house be covered with the home security system?

Sensors and other devices will be installed in key points wherein areas usually targeted by burglars will be covered. This includes the potential entry points, like doors and windows, of intruders and the area around those points. Even if the intruder succeeded in getting into the house, wireless detectors are available to sense the movements, activate the system, and contact the command center about the intrusion.

Why do I need to have a telephone line with the security system?

Monitored security systems use the two-way voice feature which will allow you to communicate with the command center from your control panel. You will need a landline for this feature to work. The phone line will be used to contact the monitoring command center immediately when the alarm goes off. You can then communicate with the dispatcher over the control panel using your phone line.

Will I have to pay again for a security system if I move to a new house?

Your home security company will most probably give you a discount for a security system in your new home given that you have used their security system for at least two years or so (depending on your home security company).

How Home Security System Works

What will happen when the alarm is activated?

When the alarm goes off, the two-way voice feature on the security system's control panel is activated by the command center. If the correct password is not given immediately, the command center will then send a signal to the authorities.

What is the Two-Way Voice feature?

The two-way voice feature allows you to communicate with your home security company dispatcher. The system's control panel acts like an intercom between you and the dispatcher. When the alarm goes off, the dispatcher will verify that there's an emergency by asking you for the password.

Will the security system still work if there is a power loss?

Yes. There is a back-up battery ready to maintain the security system for several hours. When the power loss goes on and the battery is low, a signal will be transmitted to the monitoring center and you will be notified about it.

Will having a pet be a problem for the security system?

Major security systems use pet immunity, and this allows any animal weighing less than 40 pounds to wander around your home without setting off the alarm. The system will be able to note if it is a human or an animal by the way body heat is allocated throughout the body. If your pet weighs more than 40 pounds, you can have the company upgrade the system to include more pounds of pet immunity.